Conviva - Scale-Up Activity Start for High Traffic Volume Event
Scheduled Maintenance
Report for Convivastatus
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
To Our Valued Customers:
This is to confirm that the scheduled maintenance window has now started, and Conviva is performing Platform Capacity scale up as planned below. This activity is necessary to ensure that our services continue to provide the best possible experience.
Maintenance Type: Streaming Experience Insights (SEI) Video
Description: Platform Capacity Scale up to handle high-traffic events.
Impact: This will be a low/no impact service window and only Capacity Scale up activities will be performed. We understand the importance of data continuity for your business, and we will take extreme care to avoid any historical data loss due to this Capacity Scale up. The scale up will be performed accordingly to minimize the impact on your operations, and we do not anticipate any significant disruptions to our services.
Date: 12th September 2026
Planned Start Date/Time: 09/12/2026 05:00:00 UTC
Planned End Date/Time: 09/12/2026 11:00:00 UTC
Best regards,
Conviva Support Services
This is to confirm that the scheduled maintenance window has now started, and Conviva is performing Platform Capacity scale up as planned below. This activity is necessary to ensure that our services continue to provide the best possible experience.
Maintenance Type: Streaming Experience Insights (SEI) Video
Description: Platform Capacity Scale up to handle high-traffic events.
Impact: This will be a low/no impact service window and only Capacity Scale up activities will be performed. We understand the importance of data continuity for your business, and we will take extreme care to avoid any historical data loss due to this Capacity Scale up. The scale up will be performed accordingly to minimize the impact on your operations, and we do not anticipate any significant disruptions to our services.
Date: 12th September 2026
Planned Start Date/Time: 09/12/2026 05:00:00 UTC
Planned End Date/Time: 09/12/2026 11:00:00 UTC
Best regards,
Conviva Support Services
This scheduled maintenance affected: SEI Video (Real-Time, Historical, API, Data Feeds, Alerts, Precision, Touchstone, VSI Integration, Audience, Viewers).