In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 2026 - 04:00 UTC
Aug 12, 2026 - 04:00 UTC
Scheduled - Dear Valued Customers:
During the scheduled date and times below, Conviva will be performing Infrastructure upgrades to our Platform and Application services. This activity is necessary to ensure that our services continue to provide the best possible experience.
Maintenance Type: Platform and Application
Description: Infrastructure Updates for Enhanced Performance and Stability
Impact: During the scheduled window, our dashboards displaying live and historical data may be intermittently unavailable. We understand the importance of data continuity for your business, and we will take extreme care to avoid any historical data loss due to this software upgrade. The upgrades will be performed accordingly to minimize the impact on your operations, and we do not anticipate any significant disruptions to our services.
Date: 12th August 2026
Planned Start Date/Time: 08/12/2026 04:00:00 UTC
Planned End Date/Time: 08/12/2026 10:00:00 UTC
We appreciate your understanding as we work to enhance the performance of our services.
If you have any questions or concerns, please do not hesitate to contact your dedicated customer success manager or our support team.
Thank you for your continued trust in Conviva.
Best Regards,
Conviva Support Services
Aug 12, 2026 04:00-10:00 UTC
During the scheduled date and times below, Conviva will be performing Infrastructure upgrades to our Platform and Application services. This activity is necessary to ensure that our services continue to provide the best possible experience.
Maintenance Type: Platform and Application
Description: Infrastructure Updates for Enhanced Performance and Stability
Impact: During the scheduled window, our dashboards displaying live and historical data may be intermittently unavailable. We understand the importance of data continuity for your business, and we will take extreme care to avoid any historical data loss due to this software upgrade. The upgrades will be performed accordingly to minimize the impact on your operations, and we do not anticipate any significant disruptions to our services.
Date: 12th August 2026
Planned Start Date/Time: 08/12/2026 04:00:00 UTC
Planned End Date/Time: 08/12/2026 10:00:00 UTC
We appreciate your understanding as we work to enhance the performance of our services.
If you have any questions or concerns, please do not hesitate to contact your dedicated customer success manager or our support team.
Thank you for your continued trust in Conviva.
Best Regards,
Conviva Support Services
Aug 12, 2026 04:00-10:00 UTC
DPI
Under Maintenance
Real-Time
Under Maintenance
Historical
Under Maintenance
API
Under Maintenance
Data Feeds
Under Maintenance
Alerts
Under Maintenance
DPI Integration
Under Maintenance
VSI
Under Maintenance
Real-Time
Under Maintenance
Historical
Under Maintenance
API
Under Maintenance
Data Feeds
Under Maintenance
Alerts
Under Maintenance
Precision
Under Maintenance
Touchstone
Under Maintenance
VSI Integration
Under Maintenance
Audience
Under Maintenance
Viewers
Under Maintenance
Pulse
Under Maintenance
Pulse UI
Under Maintenance
Support Submission Form
Under Maintenance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Maintenance Activity for Platform and Application Services Aug 13, 2026 04:00-10:00 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Aug 11, 2026 - 13:29 UTC
Aug 11, 2026 - 13:29 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Aug 11, 2026 - 13:28 UTC
Aug 11, 2026 - 13:28 UTC
Scheduled -
Scheduled Maintenance Activity for Platform and Application Services
Dear Valued Customers:
During the scheduled date and times below, Conviva will be performing Infrastructure upgrades to our Platform and Application services. This activity is necessary to ensure that our services continue to provide the best possible experience.
Maintenance Type: Platform and Application.
Description: Infrastructure Updates for Enhanced Performance and Stability
Impact: During the scheduled window, our dashboards displaying live and historical data may be intermittently unavailable. We understand the importance of data continuity for your business, and we will take extreme care to avoid any historical data loss due to this software upgrade. The upgrades will be performed accordingly to minimize the impact on your operations, and we do not anticipate any significant disruptions to our services.
Date: 13th August 2026
Planned Start Date/Time: 08/13/2026 04:00:00 UTC
Planned End Date/Time: 08/13/2026 10:00:00 UTC
Additionally, the Alerts application may be intermittently unavailable during the maintenance window, and alert generation may be briefly delayed afterwards as the service stabilizes. No action is required from your side, and normal alerting resumes automatically. We appreciate your understanding as we work to enhance the performance of our services.
If you have any questions or concerns, please do not hesitate to contact your dedicated customer success manager or our support team.
Thank you for your continued trust in Conviva.
Best Regards,
Conviva Support Services
Aug 11, 2026 - 13:27 UTC
Dear Valued Customers:
During the scheduled date and times below, Conviva will be performing Infrastructure upgrades to our Platform and Application services. This activity is necessary to ensure that our services continue to provide the best possible experience.
Maintenance Type: Platform and Application.
Description: Infrastructure Updates for Enhanced Performance and Stability
Impact: During the scheduled window, our dashboards displaying live and historical data may be intermittently unavailable. We understand the importance of data continuity for your business, and we will take extreme care to avoid any historical data loss due to this software upgrade. The upgrades will be performed accordingly to minimize the impact on your operations, and we do not anticipate any significant disruptions to our services.
Date: 13th August 2026
Planned Start Date/Time: 08/13/2026 04:00:00 UTC
Planned End Date/Time: 08/13/2026 10:00:00 UTC
Additionally, the Alerts application may be intermittently unavailable during the maintenance window, and alert generation may be briefly delayed afterwards as the service stabilizes. No action is required from your side, and normal alerting resumes automatically. We appreciate your understanding as we work to enhance the performance of our services.
If you have any questions or concerns, please do not hesitate to contact your dedicated customer success manager or our support team.
Thank you for your continued trust in Conviva.
Best Regards,
Conviva Support Services
Aug 11, 2026 - 13:27 UTC