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Degraded Performance
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Maintenance

Scheduled Maintenance

Scheduled Maintenance Activity for Platform Capacity Scaleup Jul 11, 2026 04:00-10:00 UTC

To Our Valued Customers:

During the scheduled date and times below, Conviva will be performing Platform Capacity scale up. This is a low/no impact service window. This activity is necessary to ensure that our services continue to provide the best possible experience.

Maintenance Type: Platform Capacity Scale Up

Des​cription: Platform Capacity Scale up to handle high-traffic events.

Impact: This will be a low/no impact service window and only Capacity Scale up activities will be performed. We understand the importance of data continuity for your business, and we will take extreme care to avoid any historical data loss due to this Capacity Scale up. The scale up will be performed accordingly to minimize the impact on your operations, and we do not anticipate any significant disruptions to our services.


Date: 11th July 2026
Planned Start Date/Time: 07/11/2026 04:00:00 UTC
Planned End Date/Time: 07/11/2026 10:00:00 UTC


Best regards,
Conviva Support Services

Posted on Jul 08, 2026 - 01:13 UTC
Jul 9, 2026

No incidents reported today.

Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026
Resolved - This incident has been resolved.
Jul 2, 19:01 UTC
Monitoring - We are currently seeing data dips for DPI historical data between UTC 8:27 ~ 8:55 and UTC 9:35 ~ 9:52 on 2nd July. The issue is currently resolved and all systems are currently stable. Team will continue investigation to repair the affected data.
Jul 2, 09:31 UTC
Jul 1, 2026

No incidents reported.

Jun 30, 2026

No incidents reported.

Jun 29, 2026

No incidents reported.

Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026

No incidents reported.

Jun 25, 2026

No incidents reported.