All Systems Operational

DPI Operational
Real-Time Operational
Historical Operational
API Operational
Data Feeds Operational
Alerts Operational
DPI Integration Operational
VSI Operational
Real-Time Operational
Historical Operational
API Operational
Data Feeds Operational
Alerts Operational
Precision Operational
Touchstone Operational
VSI Integration Operational
Audience Operational
Pulse Operational
Pulse UI Operational
Support Submission Form Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Sep 13, 2025

No incidents reported today.

Sep 12, 2025

No incidents reported.

Sep 11, 2025
Scheduled Maintenance Activity for Platform and Application Services
Completed - The scheduled maintenance has been completed.
Sep 11, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 05:00 UTC
Scheduled - Dear Valued Customers:

During the scheduled date and times below, Conviva will be performing software upgrades to our Platform and Application services. This activity is necessary to ensure that our services continue to provide the best possible experience.

Maintenance Type: Platform and Application

Description: Software Upgrades for Enhanced Performance and Stability

Impact: During the scheduled window, our dashboards displaying live and historical data may be intermittently unavailable. We understand the importance of data continuity for your business, and we will take extreme care to avoid any historical data loss due to this software upgrade. The upgrades will be performed accordingly to minimize the impact on your operations, and we do not anticipate any significant disruptions to our services.

Planned Start Date/Time: 09/11/2025 05:00:00 UTC
Planned End Date/Time: 09/11/2025 09:00:00 UTC


Best Regards,
Conviva Support Team
Sep 10, 07:31 UTC
Sep 10, 2025

No incidents reported.

Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025
Emergency Maintenance Activity for Digital Product Insights Services
Completed - The scheduled maintenance has been completed.
Sep 4, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 05:00 UTC
Scheduled - To Our Valued Customers:

During the scheduled date and times below, Conviva will be performing upgrades to our Digital Product Insights services. This activity is necessary to ensure that our services continue to provide the best possible experience.

Maintenance Type: DPI: Platform and Application

Description: Software Upgrades for Enhanced Performance and Stability

Impact: During the scheduled window, our dashboards displaying live and historical data may be intermittently unavailable. We understand the importance of data continuity for your business, and we will take extreme care to avoid any historical data loss due to this software upgrade. The upgrades will be performed accordingly to minimize the impact on your operations, and we do not anticipate any significant disruptions to our services.

Planned Start Date/Time: 09/04/2025 05:00:00 UTC
Planned End Date/Time: 09/04/2025 09:00:00 UTC

Best regards,
Conviva Support Services
Sep 3, 11:11 UTC
Sep 3, 2025
Scheduled Maintenance Activity for Video Streaming Insights Services
Completed - The scheduled maintenance has been completed.
Sep 3, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 04:00 UTC
Scheduled - To Our Valued Customers:

During the scheduled date and times below, Conviva will be performing software upgrades to our Video Streaming Insights services. This activity is necessary to ensure that our services continue to provide the best possible experience.

Maintenance Type: VSI: Platform and Application

Description: Software Upgrades for Enhanced Performance and Stability

Impact: During the scheduled window, our dashboards displaying live and historical data may be intermittently unavailable. We understand the importance of data continuity for your business, and we will take extreme care to avoid any historical data loss due to this software upgrade. The upgrades will be performed accordingly to minimize the impact on your operations, and we do not anticipate any significant disruptions to our services.

Planned Start Date/Time: 09/03/2025 04:00:00 UTC
Planned End Date/Time: 09/03/2025 10:00:00 UTC


Best regards,
Conviva Support Services
Sep 1, 05:52 UTC
Sep 2, 2025

No incidents reported.

Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage
Conviva Customers click here for further details