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Scheduled Maintenance
Scheduled Maintenance Notification for Infrastructure and Application Services Sep 4, 2026 04:00-10:00 UTC
Dear Valued Customers:
This is an notice that Conviva will be performing Infrastructure upgrades to our Infrastructure and Application services. This activity is necessary to ensure that our services continue to provide the best possible experience.
Maintenance Type: Infrastructure and Application
Description: Infrastructure Updates for Enhanced Performance and Stability
Impact: During the scheduled window, our dashboards displaying live and historical data may be intermittently unavailable.We understand the importance of data continuity for your business, and we will take extreme care to avoid any historical data loss due to this upgrade. The upgrades will be performed accordingly to minimize the impact on your operations, and we do not anticipate any significant disruptions to our services.
Note: As part of this maintenance, the PII Opt-Out APIs will be unavailable for approximately 1 hour during this window.
Date: 4th September 2026
Planned Start Date/Time: 09/04/2026 04:00:00 UTC
Planned End Date/Time: 09/04/2026 10:00:00 UTC
We appreciate your understanding as we work to enhance the performance of our services.
If you have any questions or concerns, please do not hesitate to contact your dedicated customer success manager or our support team.
Thank you for your continued trust in Conviva.
Best Regards,
Conviva Support Services
Posted on Sep 02, 2026 - 11:35 UTC
This is an notice that Conviva will be performing Infrastructure upgrades to our Infrastructure and Application services. This activity is necessary to ensure that our services continue to provide the best possible experience.
Maintenance Type: Infrastructure and Application
Description: Infrastructure Updates for Enhanced Performance and Stability
Impact: During the scheduled window, our dashboards displaying live and historical data may be intermittently unavailable.We understand the importance of data continuity for your business, and we will take extreme care to avoid any historical data loss due to this upgrade. The upgrades will be performed accordingly to minimize the impact on your operations, and we do not anticipate any significant disruptions to our services.
Note: As part of this maintenance, the PII Opt-Out APIs will be unavailable for approximately 1 hour during this window.
Date: 4th September 2026
Planned Start Date/Time: 09/04/2026 04:00:00 UTC
Planned End Date/Time: 09/04/2026 10:00:00 UTC
We appreciate your understanding as we work to enhance the performance of our services.
If you have any questions or concerns, please do not hesitate to contact your dedicated customer success manager or our support team.
Thank you for your continued trust in Conviva.
Best Regards,
Conviva Support Services
Posted on Sep 02, 2026 - 11:35 UTC