All Systems Operational

DPI Operational
Real-Time Operational
Historical Operational
API Operational
Data Feeds Operational
Alerts Operational
DPI Integration Operational
VSI Operational
Real-Time Operational
Historical Operational
API Operational
Data Feeds Operational
Alerts Operational
Precision Operational
Touchstone Operational
VSI Integration Operational
Audience Operational
Pulse Operational
Pulse UI Operational
Support Submission Form Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jun 24, 2026

No incidents reported today.

Jun 23, 2026

No incidents reported.

Jun 22, 2026
Login Issues
Resolved - Pulse login services are fully restored.
Jun 22, 22:41 UTC
Identified - We have narrowed the login issues to a service interruption with Okta, which is used for authentication into Pulse. We are following up with them closely to insure this service is restored as soon as possible. If a user is trying to login, they may see intermittent errors. Subsequent re-tries can allow access.
If users are already logged in, this will not affect them. This issue does not affect Pulse data.
Jun 22, 22:06 UTC
Investigating - We are currently investigating an issue with logging in to Pulse. If a user is trying to login, they may see intermittent errors. Subsequent re-tries can allow access.
If users are already logged in, this will not affect them.
Jun 22, 21:46 UTC
Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026

No incidents reported.

Jun 18, 2026

No incidents reported.

Jun 17, 2026

No incidents reported.

Jun 16, 2026

No incidents reported.

Jun 15, 2026

No incidents reported.

Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026

No incidents reported.

Jun 11, 2026

No incidents reported.

Jun 10, 2026
Scheduled Maintenance Activity for Platform and Application Services
Completed - The scheduled maintenance has been completed.
Jun 10, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 04:00 UTC
Scheduled - Dear Valued Customers:

During the scheduled date and times below, Conviva will be performing software upgrades to our Platform and Application services. This activity is necessary to ensure that our services continue to provide the best possible experience.

Maintenance Type: Platform and Application
Des​cription: Software Updates for Enhanced Performance and Stability

Impact: During the scheduled window, our dashboards displaying live and historical data may be intermittently unavailable. We understand the importance of data continuity for your business, and we will take extreme care to avoid any historical data loss due to this software upgrade. The upgrades will be performed accordingly to minimize the impact on your operations, and we do not anticipate any significant disruptions to our services.

Date: 10th June 2026
Planned Start Date/Time: 06/10/2026 04:00:00 UTC
Planned End Date/Time: 06/10/2026 10:00:00 UTC

We appreciate your understanding as we work to enhance the performance of our services.

If you have any questions or concerns, please do not hesitate to contact your dedicated customer success manager or our support team.

Thank you for your continued trust in Conviva.

Best Regards,
Conviva Support Services
Jun 9, 22:24 UTC
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