Scheduled Maintenance Activity for Platform and Application Services
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 2026 - 04:00 UTC
Scheduled - Dear Valued Customers:

During the scheduled date and times below, Conviva will be performing software upgrades to our Platform and Application services. This activity is necessary to ensure that our services continue to provide the best possible experience.

Maintenance Type: Platform and Feature Releases
Description: Infrastructure Updates and Application Fixes for Enhanced Performance and Stability

Impact: During the scheduled window, our dashboards displaying live and historical data may be intermittently unavailable. We understand the importance of data continuity for your business, and we will take extreme care to avoid any historical data loss due to this software upgrade. The upgrades will be performed accordingly to minimize the impact on your operations, and we do not anticipate any significant disruptions to our services.

Date: 22nd July 2026
Planned Start Date/Time: 07/22/2026 04:00:00 UTC
Planned End Date/Time: 07/22/2026 10:00:00 UTC

We appreciate your understanding as we work to enhance the performance of our services.

If you have any questions or concerns, please do not hesitate to contact your dedicated customer success manager or our support team.

Thank you for your continued trust in Conviva.

Best Regards,
Conviva Support Services
Jul 22, 2026 04:00-10:00 UTC
DPI Under Maintenance
Real-Time Under Maintenance
Historical Under Maintenance
API Under Maintenance
Data Feeds Under Maintenance
Alerts Under Maintenance
DPI Integration Under Maintenance
VSI Under Maintenance
Real-Time Under Maintenance
Historical Under Maintenance
API Under Maintenance
Data Feeds Under Maintenance
Alerts Under Maintenance
Precision Under Maintenance
Touchstone Under Maintenance
VSI Integration Under Maintenance
Audience Under Maintenance
Viewers Operational
Pulse Operational
Pulse UI Operational
Support Submission Form Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jul 22, 2026

Unresolved incident: Scheduled Maintenance Activity for Platform and Application Services.

Jul 21, 2026
Emergency Maintenance Activity for Application Services
Completed - The scheduled maintenance has been completed.
Jul 21, 19:00 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jul 21, 17:39 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jul 21, 17:38 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jul 21, 17:36 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jul 21, 17:35 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jul 21, 17:34 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 17:30 UTC
Scheduled - Dear Valued Customers:

During the scheduled time below, Conviva will be performing emergency software changes to our Viewers Module and Usage Dashboard services. This activity is necessary to ensure that our services continue to provide the best possible experience.

Maintenance Type: Application Services
Des​cription: Software Changes for Viewers Module and Usage Dashboard Stability

Impact: During the scheduled window, Viewers Module and Usage dashboard will be in degraded mode. We understand the importance of data continuity for your business, and we will take extreme care to avoid any historical data loss. The change will be performed accordingly to minimize the impact on your operations. Thank you for your patience and understanding.

Date: 21st July 2026
Planned Start Date/Time: 07/21/2026 17:30:00 UTC
Planned End Date/Time: 07/21/2026 19:00:00 UTC

Best Regards,
Conviva Support Services
Jul 21, 17:21 UTC
Scheduled Maintenance Activity for Platform and Application Services
Completed - The scheduled maintenance has been completed.
Jul 21, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 04:00 UTC
Scheduled - Dear Valued Customers:

During the scheduled date and times below, Conviva will be performing software upgrades to our Platform and Application services. This activity is necessary to ensure that our services continue to provide the best possible experience.

Maintenance Type: Platform and Application
Des​cription: Infrastructure Updates for Enhanced Performance and Stability

Impact: During the scheduled window, our dashboards displaying live and historical data may be intermittently unavailable. We understand the importance of data continuity for your business, and we will take extreme care to avoid any historical data loss due to this software upgrade. The upgrades will be performed accordingly to minimize the impact on your operations, and we do not anticipate any significant disruptions to our services.

Date: 21st July 2026
Planned Start Date/Time: 07/21/2026 04:00:00 UTC
Planned End Date/Time: 07/21/2026 10:00:00 UTC

We appreciate your understanding as we work to enhance the performance of our services.

If you have any questions or concerns, please do not hesitate to contact your dedicated customer success manager or our support team.

Thank you for your continued trust in Conviva.

Best Regards,
Conviva Support Services
Jul 17, 06:52 UTC
Jul 20, 2026
Scheduled Maintenance Activity for Platform and Application Services
Completed - The scheduled maintenance has been completed.
Jul 20, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 04:00 UTC
Scheduled - Dear Valued Customers:

During the scheduled date and times below, Conviva will be performing Infrastructure upgrades to our Platform and Application services. This activity is necessary to ensure that our services continue to provide the best possible experience.

Maintenance Type: Platform and Application
Des​cription: Infrastructure Updates for Enhanced Performance and Stability

Impact: During the scheduled window, our dashboards displaying live and historical data may be intermittently unavailable. We understand the importance of data continuity for your business, and we will take extreme care to avoid any historical data loss due to this software upgrade. The upgrades will be performed accordingly to minimize the impact on your operations, and we do not anticipate any significant disruptions to our services.

Date: 20th July 2026
Planned Start Date/Time: 07/20/2026 04:00:00 UTC
Planned End Date/Time: 07/20/2026 10:00:00 UTC

We appreciate your understanding as we work to enhance the performance of our services.

If you have any questions or concerns, please do not hesitate to contact your dedicated customer success manager or our support team.

Thank you for your continued trust in Conviva.

Best Regards,
Conviva Support Services
Jul 16, 07:13 UTC
Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

Jul 16, 2026

No incidents reported.

Jul 15, 2026

No incidents reported.

Jul 14, 2026

No incidents reported.

Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026
Scheduled Maintenance Activity for Platform Capacity Scaleup
Completed - The scheduled maintenance has been completed.
Jul 11, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 04:00 UTC
Scheduled - To Our Valued Customers:

During the scheduled date and times below, Conviva will be performing Platform Capacity scale up. This is a low/no impact service window. This activity is necessary to ensure that our services continue to provide the best possible experience.

Maintenance Type: Platform Capacity Scale Up

Des​cription: Platform Capacity Scale up to handle high-traffic events.

Impact: This will be a low/no impact service window and only Capacity Scale up activities will be performed. We understand the importance of data continuity for your business, and we will take extreme care to avoid any historical data loss due to this Capacity Scale up. The scale up will be performed accordingly to minimize the impact on your operations, and we do not anticipate any significant disruptions to our services.


Date: 11th July 2026
Planned Start Date/Time: 07/11/2026 04:00:00 UTC
Planned End Date/Time: 07/11/2026 10:00:00 UTC


Best regards,
Conviva Support Services
Jul 8, 01:13 UTC
Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

Jul 8, 2026

No incidents reported.

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