All Systems Operational

DPI Operational
Real-Time Operational
Historical Operational
API Operational
Data Feeds Operational
Alerts Operational
DPI Integration Operational
VSI Operational
Real-Time Operational
Historical Operational
API Operational
Data Feeds Operational
Alerts Operational
Precision Operational
Touchstone Operational
VSI Integration Operational
Audience Operational
Viewers Operational
Pulse Operational
Pulse UI Operational
Support Submission Form Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Maintenance Activity for Platform and Application Services Jul 30, 2026 04:00-10:00 UTC

Dear Valued Customers:

During the scheduled date and times below, Conviva will be performing software upgrades to our Platform and Application services. This activity is necessary to ensure that our services continue to provide the best possible experience.

Maintenance Type: Platform and Feature Releases
Description: Infrastructure Updates and Application Fixes for Enhanced Performance and Stability

Impact: As part of our ongoing data center convergence efforts, we will be performing weekly maintenance windows through early September to improve our infrastructure and platform reliability. During each scheduled window, our dashboards displaying live and historical data may be intermittently unavailable. We will take extreme care to avoid any historical data loss due to these upgrades, and do not anticipate any significant disruptions to your operations.

Date: 30th July 2026
Planned Start Date/Time: 07/30/2026 04:00:00 UTC
Planned End Date/Time: 07/30/2026 10:00:00 UTC

We appreciate your understanding as we work to enhance the performance of our services.

If you have any questions or concerns, please do not hesitate to contact your dedicated customer success manager or our support team.

Thank you for your continued trust in Conviva.

Best Regards,
Conviva Support Services
Posted on Jul 24, 2026 - 05:15 UTC

Jul 29, 2026

No incidents reported today.

Jul 28, 2026

No incidents reported.

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

No incidents reported.

Jul 22, 2026

Scheduled Maintenance Activity for Platform and Application Services
Completed - The scheduled maintenance has been completed.
Jul 22, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 04:00 UTC
Scheduled - Dear Valued Customers:

During the scheduled date and times below, Conviva will be performing software upgrades to our Platform and Application services. This activity is necessary to ensure that our services continue to provide the best possible experience.

Maintenance Type: Platform and Feature Releases
Description: Infrastructure Updates and Application Fixes for Enhanced Performance and Stability

Impact: During the scheduled window, our dashboards displaying live and historical data may be intermittently unavailable. We understand the importance of data continuity for your business, and we will take extreme care to avoid any historical data loss due to this software upgrade. The upgrades will be performed accordingly to minimize the impact on your operations, and we do not anticipate any significant disruptions to our services.

Date: 22nd July 2026
Planned Start Date/Time: 07/22/2026 04:00:00 UTC
Planned End Date/Time: 07/22/2026 10:00:00 UTC

We appreciate your understanding as we work to enhance the performance of our services.

If you have any questions or concerns, please do not hesitate to contact your dedicated customer success manager or our support team.

Thank you for your continued trust in Conviva.

Best Regards,
Conviva Support Services
Jul 21, 05:41 UTC

Jul 21, 2026

Emergency Maintenance Activity for Application Services
Completed - The scheduled maintenance has been completed.
Jul 21, 19:00 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jul 21, 17:39 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jul 21, 17:38 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jul 21, 17:36 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jul 21, 17:35 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jul 21, 17:34 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 17:30 UTC
Scheduled - Dear Valued Customers:

During the scheduled time below, Conviva will be performing emergency software changes to our Viewers Module and Usage Dashboard services. This activity is necessary to ensure that our services continue to provide the best possible experience.

Maintenance Type: Application Services
Des​cription: Software Changes for Viewers Module and Usage Dashboard Stability

Impact: During the scheduled window, Viewers Module and Usage dashboard will be in degraded mode. We understand the importance of data continuity for your business, and we will take extreme care to avoid any historical data loss. The change will be performed accordingly to minimize the impact on your operations. Thank you for your patience and understanding.

Date: 21st July 2026
Planned Start Date/Time: 07/21/2026 17:30:00 UTC
Planned End Date/Time: 07/21/2026 19:00:00 UTC

Best Regards,
Conviva Support Services
Jul 21, 17:21 UTC
Scheduled Maintenance Activity for Platform and Application Services
Completed - The scheduled maintenance has been completed.
Jul 21, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 04:00 UTC
Scheduled - Dear Valued Customers:

During the scheduled date and times below, Conviva will be performing software upgrades to our Platform and Application services. This activity is necessary to ensure that our services continue to provide the best possible experience.

Maintenance Type: Platform and Application
Des​cription: Infrastructure Updates for Enhanced Performance and Stability

Impact: During the scheduled window, our dashboards displaying live and historical data may be intermittently unavailable. We understand the importance of data continuity for your business, and we will take extreme care to avoid any historical data loss due to this software upgrade. The upgrades will be performed accordingly to minimize the impact on your operations, and we do not anticipate any significant disruptions to our services.

Date: 21st July 2026
Planned Start Date/Time: 07/21/2026 04:00:00 UTC
Planned End Date/Time: 07/21/2026 10:00:00 UTC

We appreciate your understanding as we work to enhance the performance of our services.

If you have any questions or concerns, please do not hesitate to contact your dedicated customer success manager or our support team.

Thank you for your continued trust in Conviva.

Best Regards,
Conviva Support Services
Jul 17, 06:52 UTC

Jul 20, 2026

Scheduled Maintenance Activity for Platform and Application Services
Completed - The scheduled maintenance has been completed.
Jul 20, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 04:00 UTC
Scheduled - Dear Valued Customers:

During the scheduled date and times below, Conviva will be performing Infrastructure upgrades to our Platform and Application services. This activity is necessary to ensure that our services continue to provide the best possible experience.

Maintenance Type: Platform and Application
Des​cription: Infrastructure Updates for Enhanced Performance and Stability

Impact: During the scheduled window, our dashboards displaying live and historical data may be intermittently unavailable. We understand the importance of data continuity for your business, and we will take extreme care to avoid any historical data loss due to this software upgrade. The upgrades will be performed accordingly to minimize the impact on your operations, and we do not anticipate any significant disruptions to our services.

Date: 20th July 2026
Planned Start Date/Time: 07/20/2026 04:00:00 UTC
Planned End Date/Time: 07/20/2026 10:00:00 UTC

We appreciate your understanding as we work to enhance the performance of our services.

If you have any questions or concerns, please do not hesitate to contact your dedicated customer success manager or our support team.

Thank you for your continued trust in Conviva.

Best Regards,
Conviva Support Services
Jul 16, 07:13 UTC

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

Jul 16, 2026

No incidents reported.

Jul 15, 2026

No incidents reported.

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