All Systems Operational

DPI Operational
Real-Time Operational
Historical Operational
API Operational
Data Feeds Operational
Alerts Operational
DPI Integration Operational
VSI Operational
Real-Time Operational
Historical Operational
API Operational
Data Feeds Operational
Alerts Operational
Precision Operational
Touchstone Operational
VSI Integration Operational
Audience Operational
Pulse Operational
Pulse UI Operational
Support Submission Form Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Feb 23, 2026

No incidents reported today.

Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

Feb 20, 2026

No incidents reported.

Feb 19, 2026

No incidents reported.

Feb 18, 2026

No incidents reported.

Feb 17, 2026

No incidents reported.

Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.

Feb 12, 2026
Scheduled Maintenance Activity for Platform and Application Services
Completed - The scheduled maintenance has been completed.
Feb 12, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 06:00 UTC
Scheduled - Dear Valued Customers:

During the scheduled date and times below, Conviva will be performing software upgrades to our Platform and Application services. This activity is necessary to ensure that our services continue to provide the best possible experience.

Maintenance Type: Platform and Application
Description: Software Upgrades for Enhanced Performance and Stability

Impact: During the scheduled window, our dashboards displaying live and historical data may be intermittently unavailable. We understand the importance of data continuity for your business, and we will take extreme care to avoid any historical data loss due to this software upgrade. The upgrades will be performed accordingly to minimize the impact on your operations, and we do not anticipate any significant disruptions to our services.

Planned Start Date/Time: February 12th, 2026 06:00:00 UTC
Planned End Date/Time: February 12th, 2026 10:00:00 UTC

We appreciate your understanding as we work to enhance the performance of our services.

If you have any questions or concerns, please do not hesitate to contact your dedicated customer success manager or our support team.

Thank you for your continued trust in Conviva.

Best Regards,
Conviva Support Services

Please do not reply to this email as it goes to an unmonitored account. For assistance, contact support@conviva.com or your Account Representative.
Feb 11, 09:37 UTC
Feb 11, 2026

No incidents reported.

Feb 10, 2026
Important Pulse Update: Required One-Time Re-login on February 10th 2026
Completed - The scheduled maintenance has been completed.
Feb 10, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 06:00 UTC
Scheduled - Important Pulse Update: Required One-Time Re-login on February 10th 2026

Activity Type: Pulse Update

Dear Valued Customers:

During our next maintenance window, scheduled for February 10th 2026, 06:00 UTC, you will be automatically redirected to our new login page. A single re-login will be required, after which you can immediately continue your work.

Planned Start Date/Time: February 10th, 2026 06:00:00 UTC
Planned End Date/Time: February 10th, 2026 10:00:00 UTC

We appreciate your understanding and patience during this update.

If you have any questions or concerns, please do not hesitate to contact your dedicated customer success manager or our support team.

Thank you for your continued trust in Conviva.

Best Regards,
Conviva Support Services


Please do not reply to this email as it goes to an unmonitored account. For assistance, contact support@conviva.com or your Account Representative.
Feb 6, 07:39 UTC
Important Pulse Update: Required One-Time Re-login on February 10th 2026
Completed - The scheduled maintenance has been completed.
Feb 10, 04:47 UTC
Scheduled - Important Pulse Update: Required One-Time Re-login on February 10th 2026

Activity Type: Pulse Update

Dear Valued Customers:

During our next maintenance window, scheduled for February 10th 2026, 06:00 UTC, you will be automatically redirected to our new login page. A single re-login will be required, after which you can immediately continue your work.

Planned Start Date/Time: February 10th, 2026 06:00:00 UTC
Planned End Date/Time: February 10th, 2026 10:00:00 UTC

We appreciate your understanding and patience during this update.

If you have any questions or concerns, please do not hesitate to contact your dedicated customer success manager or our support team.

Thank you for your continued trust in Conviva.

Best Regards,
Conviva Support Services


Please do not reply to this email as it goes to an unmonitored account. For assistance, contact support@conviva.com or your Account Representative.
Feb 9, 05:39 UTC
Feb 9, 2026

No incidents reported.

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