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Historical Operational
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Data Feeds Operational
Alerts Operational
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Degraded Performance
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Maintenance

Scheduled Maintenance

Scheduled Maintenance Activity for Platform and Application Services Nov 13, 2025 06:00-10:00 UTC

Dear Valued Customers:

During the scheduled date and times below, Conviva will be performing software upgrades to our Platform and Application services. This activity is necessary to ensure that our services continue to provide the best possible experience.

Maintenance Type: Platform and Application
Description:Software Upgrades for Enhanced Performance and Stability

Impact: During the scheduled window, our dashboards displaying live and historical data may be intermittently unavailable. We understand the importance of data continuity for your business, and we will take extreme care to avoid any historical data loss due to this software upgrade. The upgrades will be performed accordingly to minimize the impact on your operations, and we do not anticipate any significant disruptions to our services.

Planned Start Date/Time: 13/11/2025 06:00:00 UTC
Planned End Date/Time: 13/11/2025 10:00:00 UTC

We appreciate your understanding as we work to enhance the performance of our services.

If you have any questions or concerns, please do not hesitate to contact your dedicated customer success manager or our support team.

Thank you for your continued trust in Conviva.

Best Regards,
Conviva Support Services

Posted on Nov 07, 2025 - 09:36 UTC
Nov 7, 2025

No incidents reported today.

Nov 6, 2025

No incidents reported.

Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025
Completed - The scheduled maintenance has been completed.
Oct 30, 11:18 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Oct 30, 09:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 05:54 UTC
Scheduled - Dear Valued Customers:

We are writing to inform you we have found it necessary to extend our current scheduled service activity window by 2 hours. Please see below our new end Date/Time has been updated to 30/10/2025 now ending at 11:00 UTC.

Maintenance Type: Platform and Application

Description: Software Upgrades for Enhanced Performance and Stability

Impact: During the scheduled window, our dashboards displaying live and historical data may be intermittently unavailable. We understand the importance of data continuity for your business, and we will take extreme care to avoid any historical data loss due to this software upgrade. The upgrades will be performed accordingly to minimize the impact on your operations, and we do not anticipate any significant disruptions to our services.

Planned Start Date/Time: 30/10/2025 05:00:00 UTC
Planned End Date/Time: 30/10/2025 11:00:00 UTC

We appreciate your understanding and patience as we work to enhance the performance of our services.

If you have any questions or concerns, please do not hesitate to contact your dedicated customer success manager or our support team.

Thank you for your continued trust in Conviva.

Best Regards,
Conviva Support Services

Oct 27, 05:59 UTC
Oct 29, 2025
Completed - The scheduled maintenance has been completed.
Oct 29, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 04:00 UTC
Scheduled - Dear Valued Customers:

Conviva will be performing scheduled infrastructure upgrades to enhance reliability and scalability of our Platform and Application services. This activity is necessary to ensure that our services continue to provide the best possible experience.

Maintenance Type: Platform and Application
Description:Infrastructure Updates for Enhanced Performance and Stability

Impact:During the scheduled window, our dashboards displaying live and historical data may be intermittently unavailable. We understand the importance of data continuity for your business, and we will take extreme care to avoid any historical data loss due to this software upgrade. The upgrades will be performed accordingly to minimize the impact on your operations, and we do not anticipate any significant disruptions to our services.

Planned Start Date/Time: 29/10/2025 04:00:00 UTC
Planned End Date/Time: 29/10/2025 10:00:00 UTC

We appreciate your understanding as we work to enhance the performance of our services.

If you have any questions or concerns, please do not hesitate to contact your dedicated customer success manager or our support team.

Thank you for your continued trust in Conviva.

Best Regards,
Conviva Support Services

Oct 24, 06:04 UTC
Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.