Convivastatus Status

All Systems Operational

ECO Operational

Real-Time Operational

Historical Operational

Video Operational

Real-Time Operational

Historical Operational

Pulse UI Operational

Support Submission Form Operational

API Operational

Social Insights Operational

Alerts Operational

Touchstone Operational

Application Manager Operational

Exported Data Deliverables Operational

Precision Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Scheduled Activity for Conviva Platform and Application Services Nov 21, 2024 06:00-10:00 UTC

Dear Valued Customers:

During the scheduled date and times below, Conviva will be performing software upgrades to our Platform and Application services. This activity is necessary to ensure that our services continue to provide the best possible experience.

Activity Type: Platform and Application
Description: Software Upgrades for Enhanced Performance and Stability.

Impact: During the scheduled window, our dashboards displaying live and historical data may be intermittently unavailable. We understand the importance of data continuity for your business, and we will take extreme care to avoid any historical data loss due to this software upgrade. The upgrades will be performed accordingly to minimize the impact on your operations, and we do not anticipate any significant disruptions to our services.

Planned Start Date/Time: 11/21/2024 06:00:00 UTC
Planned End Date/Time: 11/21/2024 10:00:00 UTC

Best Regards,
Conviva Support Services
Posted on Nov 20, 2024 - 12:03 UTC

Past Incidents

Nov 20, 2024

Conviva - Scheduled Activity for Conviva Platform Services

Completed - The scheduled maintenance has been completed.
Nov 20, 11:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 05:00 UTC

Scheduled - Dear Valued Customers:

During the scheduled date and times below, Conviva will be performing software upgrades to our Platform services. This activity is necessary to ensure that our services continue to provide the best possible experience.

Activity Type: Platform
Description: Software Upgrades for Enhanced Performance and Stability.

Impact: During the scheduled window, our dashboards displaying live and historical data may be intermittently unavailable. We understand the importance of data continuity for your business, and we will take extreme care to avoid any historical data loss due to this software upgrade. The upgrades will be performed accordingly to minimize the impact on your operations, and we do not anticipate any significant disruptions to our services.

Planned Start Date/Time: 11/20/2024 05:00:00 UTC
Planned End Date/Time: 11/20/2024 11:00:00 UTC

Best Regards,
Conviva Support Services
Nov 19, 12:13 UTC

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

Conviva - Scheduled Activity for Conviva Platform and Application Services

Completed - The scheduled maintenance has been completed.
Nov 14, 10:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 06:00 UTC

Scheduled - Dear Valued Customers:

During the scheduled date and times below, Conviva will be performing software upgrades to our Platform and Application services. This activity is necessary to ensure that our services continue to provide the best possible experience.

Activity Type: Platform and Application
Description: Software Upgrades for Enhanced Performance and Stability.

Impact: During the scheduled window, our dashboards displaying live and historical data may be intermittently unavailable. We understand the importance of data continuity for your business, and we will take extreme care to avoid any historical data loss due to this software upgrade. The upgrades will be performed accordingly to minimize the impact on your operations, and we do not anticipate any significant disruptions to our services.

Planned Start Date/Time: 11/14/2024 06:00:00 UTC
Planned End Date/Time: 11/14/2024 10:00:00 UTC

Best Regards,
Conviva Support Services
Nov 13, 12:00 UTC

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

Conviva - Scheduled Activity for Conviva Platform and Application Services

Completed - The scheduled maintenance has been completed.
Nov 7, 10:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 06:00 UTC

Scheduled - Dear Valued Customers:

During the scheduled date and times below, Conviva will be performing software upgrades to our Platform and Application services. This activity is necessary to ensure that our services continue to provide the best possible experience.

Activity Type: Platform and Application
Description: Software Upgrades for Enhanced Performance and Stability.

Impact: During the scheduled window, our dashboards displaying live and historical data may be intermittently unavailable. We understand the importance of data continuity for your business, and we will take extreme care to avoid any historical data loss due to this software upgrade. The upgrades will be performed accordingly to minimize the impact on your operations, and we do not anticipate any significant disruptions to our services.

Planned Start Date/Time: 11/07/2024 06:00:00 UTC
Planned End Date/Time: 11/07/2024 10:00:00 UTC

Best Regards,
Conviva Support Services
Nov 6, 07:05 UTC

Nov 6, 2024

No incidents reported.