Convivastatus Status

All Systems Operational

DPI Operational

Real-Time Operational

Historical Operational

VSI Operational

Real-Time Operational

Historical Operational

Pulse UI Operational

Support Submission Form Operational

API Operational

Alerts Operational

Touchstone Operational

Application Manager Operational

Exported Data Deliverables Operational

Precision Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 5, 2025

No incidents reported today.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

Conviva - Scheduled Activity for DPI Platform and Application Services - Extension

Completed - The scheduled maintenance has been completed.
Jul 3, 11:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 09:01 UTC

Update - We will be undergoing scheduled maintenance during this time.
Jul 3, 08:12 UTC

Scheduled - Conviva - Scheduled Activity for DPI Platform and Application Services - Extension

Dear Valued Customers:

We are writing to inform you we have found it necessary to extend our current scheduled service activity window by 4 hours. Please see below our new end Date/Time has been updated to 07/03/2025 now ending at 13:00:00 UTC.

Activity Type: DPI Platform and Application

Description: Software Upgrades for Enhanced Performance and Stability.

Impact: During the scheduled window, our dashboards displaying live and historical data may be intermittently unavailable. We understand the importance of data continuity for your business, and we will take extreme care to avoid any historical data loss due to this software upgrade. The upgrades will be performed accordingly to minimize the impact on your operations, and we do not anticipate any significant disruptions to our services.

Planned Start Date/Time: 07/03/2025 05:00:00 UTC
Planned End Date/Time: 07/03/2025 13:00:00 UTC

We appreciate your understanding and patience as we work to enhance the performance and security of our services.

If you have any questions or concerns, please do not hesitate to contact your dedicated customer success manager or our support team.

Thank you for your continued trust in Conviva.

Best Regards,
Conviva Support Services
Jul 3, 05:51 UTC

Conviva - Scheduled Activity for Conviva Platform and Application Services

Completed - The scheduled maintenance has been completed.
Jul 3, 09:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 05:00 UTC

Scheduled - Dear Valued Customers

During the scheduled date and times below, Conviva will be performing software upgrades to our Platform and Application services. This activity is necessary to ensure that our services continue to provide the best possible experience.

Activity Type: Platform and Application

Description: Software Upgrades for Enhanced Performance and Stability.

Impact: During the scheduled window, our dashboards displaying live and historical data may be intermittently unavailable. We understand the importance of data continuity for your business, and we will take extreme care to avoid any historical data loss due to this software upgrade. The upgrades will be performed accordingly to minimize the impact on your operations, and we do not anticipate any significant disruptions to our services.

Planned Start Date/Time: 07/03/2025 05:00:00 UTC
Planned End Date/Time: 07/03/2025 09:00:00 UTC

Best Regards,
Conviva Support Team
Jul 2, 01:57 UTC

Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.

Jun 25, 2025

No incidents reported.

Jun 24, 2025

No incidents reported.

Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.