Convivastatus Status

All Systems Operational

ECO Operational

Real-Time Operational

Historical Operational

Video Operational

Real-Time Operational

Historical Operational

Pulse UI Operational

Support Submission Form Operational

API Operational

Social Insights Operational

Alerts Operational

Touchstone Operational

Application Manager Operational

Exported Data Deliverables Operational

Precision Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 22, 2025

No incidents reported today.

Jan 21, 2025

No incidents reported.

Jan 20, 2025

No incidents reported.

Jan 19, 2025

No incidents reported.

Jan 18, 2025

No incidents reported.

Jan 17, 2025

No incidents reported.

Jan 16, 2025

Conviva - Emergency Maintenance Notification

Completed - The scheduled maintenance has been completed.
Jan 16, 09:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 06:00 UTC

Scheduled - Conviva - Emergency Maintenance Notification

To Our Valued Customers:
During the scheduled date and times below, Conviva will be performing Platform updates. This activity is necessary to ensure that our services continue to provide the best possible experience.

Maintenance Type: Platform Activity

Description: Software Upgrades for Enhanced Performance and Stability.

Impact: During the scheduled window, our dashboards displaying live and historical data may be intermittently unavailable. We understand the importance of data continuity for your business, and we will take extreme care to avoid any historical data loss due to this software upgrade. The upgrades will be performed accordingly to minimize the impact on your operations, and we do not anticipate any significant disruptions to our services.

Planned Start Date/Time: 01/16/2025 06:00:00 UTC
Planned End Date/Time: 01/16/2025 09:00:00 UTC

Best regards,
Conviva Support Services
Jan 14, 00:55 UTC

Jan 15, 2025

No incidents reported.

Jan 14, 2025

No incidents reported.

Jan 13, 2025

No incidents reported.

Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

Jan 10, 2025

No incidents reported.

Jan 9, 2025

Conviva - Scheduled Activity for Conviva Platform and Application Services

Completed - The scheduled maintenance has been completed.
Jan 9, 11:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 9, 05:00 UTC

Scheduled - Dear Valued Customers

During the scheduled date and times below, Conviva will be performing software upgrades to our Platform and Application services. This activity is necessary to ensure that our services continue to provide the best possible experience.

Activity Type: Platform and Application

Description: Software Upgrades for Enhanced Performance and Stability.

Impact: During the scheduled window, our dashboards displaying live and historical data may be intermittently unavailable. We understand the importance of data continuity for your business, and we will take extreme care to avoid any historical data loss due to this software upgrade. The upgrades will be performed accordingly to minimize the impact on your operations, and we do not anticipate any significant disruptions to our services.

Planned Start Date/Time: 01/09/2025 05:00:00 UTC
Planned End Date/Time: 01/09/2025 11:00:00 UTC

Best Regards,
Conviva Support Services
Jan 8, 12:53 UTC

Jan 8, 2025

No incidents reported.