Monitoring - Pulse Support Submission Form - Submitting a support request via Contact Us, some special characters may not be supported, resulting in submission not generating a case. Please submit to support@conviva.com if needing to send in details with special characters.
Apr 17, 2024 - 22:37 UTC
Completed -
The scheduled maintenance has been completed.
Apr 25, 09:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 05:00 UTC
Scheduled -
Dear Valued Customers:
Conviva will be performing software upgrades to our Platform and Application services. This activity is necessary to ensure that our services continue to provide the best possible experience.
Activity Type: Platform and Application Description: Software Upgrades for Enhanced Performance and Stability. Impact: During the scheduled window, our dashboards displaying live and historical data may be intermittently unavailable. We understand the importance of data continuity for your business, and we will take extreme care to avoid any historical data loss due to this software upgrade. The upgrades will be performed accordingly to minimize the impact on your operations, and we do not anticipate any significant disruptions to our services.
Planned Start Date/Time: 04/25/2024 05:00:00 UTC Planned End Date/Time: 04/25/2024 09:00:00 UTC
Best Regards, Conviva Support Services
Apr 24, 22:31 UTC
Completed -
The scheduled maintenance has been completed.
Apr 18, 09:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 05:00 UTC
Scheduled -
Dear Valued Customers:
Conviva will be performing software upgrades to our ECO Platform and Application services. This activity is necessary to ensure that our services continue to provide the best possible experience.
Activity Type: ECO Platform and Application Description: Software Upgrades for Enhanced Performance and Stability. Impact: During the scheduled window, our dashboards displaying live and historical data may be intermittently unavailable. We understand the importance of data continuity for your business, and we will take extreme care to avoid any historical data loss due to this software upgrade. The upgrades will be performed accordingly to minimize the impact on your operations, and we do not anticipate any significant disruptions to our services.
Planned Start Date/Time: 04/18/2024 05:00:00 UTC Planned End Date/Time: 04/18/2024 09:00:00 UTC
Best Regards, Conviva Support Services
Apr 17, 21:57 UTC
