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All Systems Operational
Real-Time
Operational
Historical
Operational
Pulse UI
Operational
Social Insights
?
Operational
Alerts
Operational
Touchstone
Operational
Application Manager
Operational
Exported Data Deliverables
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 28, 2023
No incidents reported today.
May 27, 2023
No incidents reported.
May 26, 2023
Resolved -
This incident has been resolved
May 26, 14:35 UTC
May 26, 14:35 UTC
Update -
To our Valued Customers:
Conviva Operations is aware of ongoing delays to historical data and is currently investigating towards a resolution.
Areas affected include: Historical
For further information please see Conviva Status Page
Best regards,
Conviva Support Services
Please do not reply to this email as it goes to an unmonitored account. For assistance, please contact support@conviva.com
May 26, 14:32 UTC
Conviva Operations is aware of ongoing delays to historical data and is currently investigating towards a resolution.
Areas affected include: Historical
For further information please see Conviva Status Page
Best regards,
Conviva Support Services
Please do not reply to this email as it goes to an unmonitored account. For assistance, please contact support@conviva.com
May 26, 14:32 UTC
Update -
To our Valued Customers:
Conviva Operations is aware of ongoing delays to historical data and is currently investigating towards a resolution.
Areas affected include: Historical
For further information please see Conviva Status Page
Best regards,
Conviva Support Services
Please do not reply to this email as it goes to an unmonitored account. For assistance, please contact support@conviva.com
May 26, 14:29 UTC
Conviva Operations is aware of ongoing delays to historical data and is currently investigating towards a resolution.
Areas affected include: Historical
For further information please see Conviva Status Page
Best regards,
Conviva Support Services
Please do not reply to this email as it goes to an unmonitored account. For assistance, please contact support@conviva.com
May 26, 14:29 UTC
Investigating -
To our Valued Customers:
Conviva Operations is aware of ongoing delays to historical data and is currently investigating towards a resolution.
Areas affected include: Historical
For further information please see Conviva Status Page
Best regards,
Conviva Support Services
Please do not reply to this email as it goes to an unmonitored account. For assistance, please contact support@conviva.com
May 26, 14:25 UTC
Conviva Operations is aware of ongoing delays to historical data and is currently investigating towards a resolution.
Areas affected include: Historical
For further information please see Conviva Status Page
Best regards,
Conviva Support Services
Please do not reply to this email as it goes to an unmonitored account. For assistance, please contact support@conviva.com
May 26, 14:25 UTC
Resolved -
This incident has been resolved
May 26, 14:15 UTC
May 26, 14:15 UTC
Update -
To our Valued Customers:
Conviva Operations is aware of ongoing delays to historical data and is currently investigating towards a resolution.
Areas affected include: Historical
For further information please see Conviva Status Page
Best regards,
Conviva Support Services
Please do not reply to this email as it goes to an unmonitored account. For assistance, please contact support@conviva.com
May 26, 13:52 UTC
Conviva Operations is aware of ongoing delays to historical data and is currently investigating towards a resolution.
Areas affected include: Historical
For further information please see Conviva Status Page
Best regards,
Conviva Support Services
Please do not reply to this email as it goes to an unmonitored account. For assistance, please contact support@conviva.com
May 26, 13:52 UTC
Update -
To our Valued Customers:
Conviva Operations is aware of ongoing delays to historical data and is currently investigating towards a resolution.
Areas affected include: Historical
For further information please see Conviva Status Page
Best regards,
Conviva Support Services
Please do not reply to this email as it goes to an unmonitored account. For assistance, please contact support@conviva.com
May 26, 13:49 UTC
Conviva Operations is aware of ongoing delays to historical data and is currently investigating towards a resolution.
Areas affected include: Historical
For further information please see Conviva Status Page
Best regards,
Conviva Support Services
Please do not reply to this email as it goes to an unmonitored account. For assistance, please contact support@conviva.com
May 26, 13:49 UTC
Investigating -
To our Valued Customers:
Conviva Operations is aware of ongoing delays to historical data and is currently investigating towards a resolution.
Areas affected include: Historical
For further information please see Conviva Status Page
Best regards,
Conviva Support Services
Please do not reply to this email as it goes to an unmonitored account. For assistance, please contact support@conviva.com
May 26, 13:45 UTC
Conviva Operations is aware of ongoing delays to historical data and is currently investigating towards a resolution.
Areas affected include: Historical
For further information please see Conviva Status Page
Best regards,
Conviva Support Services
Please do not reply to this email as it goes to an unmonitored account. For assistance, please contact support@conviva.com
May 26, 13:45 UTC
May 25, 2023
Completed -
The scheduled maintenance has been completed.
May 25, 10:01 UTC
May 25, 10:01 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 04:01 UTC
May 25, 04:01 UTC
Scheduled -
To Our Valued Customers:
Conviva will be releasing an update to its Platform and Network services beginning May 25, at 04:00 UTC. We expect to complete this work no later than May 25, 2023 at 10:00 UTC.
Maintenance Type: Platform and Network.
Description: Adding capacity and increasing redundancy within our Data Centers and updating Network Infrastructure, along with updates to our Platform services.
Impact: As traffic is always migrated to avoid risks, Pulse dashboards along with live and historical data may be intermittently unavailable. No historical data is expected to be lost.
Start Date/Time: 05/25/2023 04:00:00 UTC
End Date/Time: 05/25/2023 10:00:00 UTC
Best regards,
Conviva Support Services
May 24, 22:11 UTC
Conviva will be releasing an update to its Platform and Network services beginning May 25, at 04:00 UTC. We expect to complete this work no later than May 25, 2023 at 10:00 UTC.
Maintenance Type: Platform and Network.
Description: Adding capacity and increasing redundancy within our Data Centers and updating Network Infrastructure, along with updates to our Platform services.
Impact: As traffic is always migrated to avoid risks, Pulse dashboards along with live and historical data may be intermittently unavailable. No historical data is expected to be lost.
Start Date/Time: 05/25/2023 04:00:00 UTC
End Date/Time: 05/25/2023 10:00:00 UTC
Best regards,
Conviva Support Services
May 24, 22:11 UTC
May 24, 2023
No incidents reported.
May 23, 2023
No incidents reported.
May 22, 2023
No incidents reported.
May 21, 2023
No incidents reported.
May 20, 2023
No incidents reported.
May 19, 2023
No incidents reported.
May 18, 2023
Completed -
The scheduled maintenance has been completed.
May 18, 09:00 UTC
May 18, 09:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 05:00 UTC
May 18, 05:00 UTC
Scheduled -
To Our Valued Customers:
Conviva will be releasing an update to its Platform and Application services beginning May 18, at 05:00 UTC. We expect to complete this work no later than May 18, 2023 at 09:00 UTC.
Maintenance Type: Platform and Application
Description: Release and updates to our Platform and Application services.
Impact: As traffic is always migrated to avoid risks, Pulse dashboards along with live and historical data may be intermittently unavailable. No historical data is expected to be lost.
Start Date/Time: 05/18/2023 05:00:00 UTC
End Date/Time: 05/18/2023 09:00:00 UTC
Best regards,
Conviva Support Services
May 17, 20:58 UTC
Conviva will be releasing an update to its Platform and Application services beginning May 18, at 05:00 UTC. We expect to complete this work no later than May 18, 2023 at 09:00 UTC.
Maintenance Type: Platform and Application
Description: Release and updates to our Platform and Application services.
Impact: As traffic is always migrated to avoid risks, Pulse dashboards along with live and historical data may be intermittently unavailable. No historical data is expected to be lost.
Start Date/Time: 05/18/2023 05:00:00 UTC
End Date/Time: 05/18/2023 09:00:00 UTC
Best regards,
Conviva Support Services
May 17, 20:58 UTC
May 17, 2023
No incidents reported.
May 16, 2023
Resolved -
This incident has been resolved.
May 16, 21:10 UTC
May 16, 21:10 UTC
Identified -
The issue has been identified and a fix is being implemented.
May 16, 17:57 UTC
May 16, 17:57 UTC
Investigating -
Conviva Critical Incident Awareness Notification
To our Valued Customers:
Conviva Operations is aware of ongoing interruptions to our production services and is currently investigating towards a resolution.
Areas affected include: Historical
For further information please see Conviva Status Page
Best regards,
Conviva Support Services
Please do not reply to this email as it goes to an unmonitored account.
For assistance, please contact support@conviva.com
May 16, 17:13 UTC
To our Valued Customers:
Conviva Operations is aware of ongoing interruptions to our production services and is currently investigating towards a resolution.
Areas affected include: Historical
For further information please see Conviva Status Page
Best regards,
Conviva Support Services
Please do not reply to this email as it goes to an unmonitored account.
For assistance, please contact support@conviva.com
May 16, 17:13 UTC
May 15, 2023
No incidents reported.
May 14, 2023
No incidents reported.