All Systems Operational
ECO Operational
Real-Time Operational
Historical Operational
Video Operational
Real-Time Operational
Historical Operational
Pulse UI Operational
API Operational
Social Insights Operational
Alerts Operational
Touchstone Operational
Application Manager Operational
Exported Data Deliverables Operational
Precision Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 23, 2024

No incidents reported today.

Feb 22, 2024
Completed - The scheduled maintenance has been completed.
Feb 22, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 22, 06:00 UTC
Scheduled - Activity Type: ECO Platform and Application
Description: Software Upgrades for Enhanced Performance and Stability.
Impact: During the scheduled window, our dashboards displaying live and historical data may be intermittently unavailable. We understand the importance of data continuity for your business, and we will take extreme care to avoid any historical data loss due to this software upgrade. The upgrades will be performed accordingly to minimize the impact on your operations, and we do not anticipate any significant disruptions to our services.
Planned Start Date/Time: 02/22/2024 06:00:00 UTC
Planned End Date/Time: 02/22/2024 10:00:00 UTC

Feb 21, 22:59 UTC
Feb 21, 2024

No incidents reported.

Feb 20, 2024

No incidents reported.

Feb 19, 2024

No incidents reported.

Feb 18, 2024
Resolved - This incident has been resolved.
Feb 18, 14:46 UTC
Monitoring - Services are recovered. Historical repair is being investigated
Feb 16, 17:59 UTC
Investigating - To our Valued Customers:

Conviva Operations is aware of ongoing interruptions to our production services and is currently investigating towards a resolution.

Areas affected include: Real-Time and Historical

For further information please see Conviva Status Page

Best regards,
Conviva Support Services

Please do not reply to this email as it goes to an unmonitored account.
For assistance, please contact support@conviva.com

Feb 16, 17:21 UTC
Feb 17, 2024

No incidents reported.

Feb 16, 2024
Feb 15, 2024
Completed - The scheduled maintenance has been completed.
Feb 15, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 06:01 UTC
Scheduled - Dear Valued Customers:

Conviva will be performing software upgrades to our Platform and Application services. This activity is necessary to ensure that our services continue to provide the best possible experience.

Activity Type: Platform and Application
Description: Software Upgrades for Enhanced Performance and Stability.
Impact: During the scheduled window, our dashboards displaying live and historical data may be intermittently unavailable. We understand the importance of data continuity for your business, and we will take extreme care to avoid any historical data loss due to this software upgrade. The upgrades will be performed accordingly to minimize the impact on your operations, and we do not anticipate any significant disruptions to our services.

Planned Start Date/Time: 02/15/2024 06:00:00 UTC
Planned End Date/Time: 02/15/2024 10:00:00 UTC


Best Regards,
Conviva Support Services

Feb 14, 23:28 UTC
Feb 14, 2024

No incidents reported.

Feb 13, 2024

No incidents reported.

Feb 12, 2024

No incidents reported.

Feb 11, 2024

No incidents reported.

Feb 10, 2024

No incidents reported.

Feb 9, 2024

No incidents reported.