Convivastatus Status

Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024

No incidents reported.

Jul 24, 2024

Conviva - Scheduled low Impact Platform and Application services Scale up activity

Completed - The scheduled maintenance has been completed.
Jul 24, 10:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 04:00 UTC

Scheduled - To Our Valued Customers:

During the scheduled date and times below, Conviva will be performing Platform and Application services Capacity scale up. This is a low/no impact service window. This activity is necessary to ensure that our services continue to provide the best possible experience. We expect to complete this work no later than 10:00UTC.

Activity Type: Platform and Application services Scale up activity

Description: Platform and Application services capacity Scale up to handle high-traffic events.

Impact: This will be a low/no impact service window and only Capacity Scale up activities will be performed. We understand the importance of data continuity for your business, and we will take extreme care to avoid any historical data loss due to this Capacity Scale up. The scale up will be performed accordingly to minimize the impact on your operations, and we do not anticipate any significant disruptions to our services.

Planned Start Date/Time: 07/24/2024 04:00:00 UTC
Planned End Date/Time: 07/24/2024 10:00:00 UTC

Best Regards,
Conviva Support Services
Jul 23, 12:53 UTC

Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024

Scheduled Activity for Conviva Platform and Application Services

Completed - The scheduled maintenance has been completed.
Jul 18, 11:06 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 09:06 UTC

Scheduled - Dear Valued Customers:

We are writing to inform you we have found it necessary to extend our current scheduled service activity window by 2 hour. Please see below our new end Date/Time has been updated to 07/18/2024 now ending at 11:00 UTC.

Activity Type: ECO Platform and Application
Description: Software Upgrades for Enhanced Performance and Stability.
Impact: During the scheduled window, our dashboards displaying live and historical data may be intermittently unavailable. We understand the importance of data continuity for your business, and we will take extreme care to avoid any historical data loss due to this software upgrade. The upgrades will be performed accordingly to minimize the impact on your operations, and we do not anticipate any significant disruptions to our services.

Planned Start Date/Time: 07/18/2024 05:00:00 UTC
Planned End Date/Time: 07/18/2024 11:00:00 UTC

Best regards,
Conviva Support Services
Jul 18, 09:05 UTC

Conviva - Scheduled Activity for Conviva Platform and Application Services

Completed - The scheduled maintenance has been completed.
Jul 18, 09:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 05:00 UTC

Scheduled - Dear Valued Customers:

We are writing to inform you we have found it necessary to extend our current scheduled service activity window by 2 hour. Please see below our new end Date/Time has been updated to 07/18/2024 now ending at 11:00 UTC.

Activity Type: ECO Platform and Application
Description: Software Upgrades for Enhanced Performance and Stability.
Impact: During the scheduled window, our dashboards displaying live and historical data may be intermittently unavailable. We understand the importance of data continuity for your business, and we will take extreme care to avoid any historical data loss due to this software upgrade. The upgrades will be performed accordingly to minimize the impact on your operations, and we do not anticipate any significant disruptions to our services.

Planned Start Date/Time: 07/18/2024 05:00:00 UTC
Planned End Date/Time: 07/18/2024 11:00:00 UTC

Best regards,
Conviva Support Services
Jul 16, 09:41 UTC

Jul 17, 2024

Conviva - Scheduled Activity for Conviva Platform Capacity Upgrades

Completed - The scheduled maintenance has been completed.
Jul 17, 10:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 04:00 UTC

Scheduled - To Our Valued Customers:

During the scheduled date and times below, Conviva will be performing Platform Capacity upgrades to our Platform services. This activity is necessary to ensure that our services continue to provide the best possible experience. We expect to complete this work no later than 10:00UTC.

Activity Type: Platform (6 Hour Window)

Description: Platform capacity upgrades to handle high-traffic events.

Impact: During the scheduled window, our dashboards displaying live and historical data are expected to function without issues. The upgrades will be performed to minimize the impact on your operations, and we do not anticipate any significant service disruptions.

Start Date/Time: 07/17/2024 04:00 UTC
End Date/Time: 07/17/2024 10:00 UTC

Best regards,
Conviva Support Services
Jul 16, 09:34 UTC

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.