Scheduled Activity for Video Streaming Insights Services
Scheduled for Jul 17, 05:00 - 09:00 UTC
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Scheduled
Scheduled Activity for Video Streaming Insights Services
To Our Valued Customers:
During the scheduled date and times below, Conviva will be performing software upgrades to our Video Streaming Insights services. This activity is necessary to ensure that our services continue to provide the best possible experience.
Maintenance Type: Platform - VSI
Description: Software Upgrades for Enhanced Performance and Stability.
Impact: During the scheduled window, our dashboards displaying live and historical data may be intermittently unavailable. We understand the importance of data continuity for your business, and we will take extreme care to avoid any historical data loss due to this software upgrade. The upgrades will be performed accordingly to minimize the impact on your operations, and we do not anticipate any significant disruptions to our services.
Planned Start Date/Time: 07/17/2025 05:00:00 UTC
Planned End Date/Time: 07/17/2025 09:00:00 UTC
Best regards,
Conviva Support Services
Please do not reply to this email as it goes to an unmonitored account. For assistance, contact support@conviva.com or your Account Representative.
To Our Valued Customers:
During the scheduled date and times below, Conviva will be performing software upgrades to our Video Streaming Insights services. This activity is necessary to ensure that our services continue to provide the best possible experience.
Maintenance Type: Platform - VSI
Description: Software Upgrades for Enhanced Performance and Stability.
Impact: During the scheduled window, our dashboards displaying live and historical data may be intermittently unavailable. We understand the importance of data continuity for your business, and we will take extreme care to avoid any historical data loss due to this software upgrade. The upgrades will be performed accordingly to minimize the impact on your operations, and we do not anticipate any significant disruptions to our services.
Planned Start Date/Time: 07/17/2025 05:00:00 UTC
Planned End Date/Time: 07/17/2025 09:00:00 UTC
Best regards,
Conviva Support Services
Please do not reply to this email as it goes to an unmonitored account. For assistance, contact support@conviva.com or your Account Representative.
This scheduled maintenance affects: VSI (Real-Time, Historical), Pulse UI (Pulse UI), and API, Alerts, Touchstone, Application Manager, Exported Data Deliverables, Precision.