Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 17, 2025 - 05:00 UTC
Scheduled
Dear Valued Customers:
Conviva will be performing scheduled infrastructure upgrades to enhance reliability and scalability of our Platform and Application services. This activity is necessary to ensure that our services continue to provide the best possible experience.
Maintenance Type: Platform and Application Description:Infrastructure Updates for Enhanced Performance and Stability
Impact:During the scheduled window, our dashboards displaying live and historical data may be intermittently unavailable. We understand the importance of data continuity for your business, and we will take extreme care to avoid any historical data loss due to this software upgrade. The upgrades will be performed accordingly to minimize the impact on your operations, and we do not anticipate any significant disruptions to our services.
Planned Start Date/Time: 10/17/2025 05:00:00 UTC Planned End Date/Time: 10/17/2025 09:00:00 UTC
We appreciate your understanding as we work to enhance the performance of our services.
If you have any questions or concerns, please do not hesitate to contact your dedicated customer success manager or our support team.
Thank you for your continued trust in Conviva.
Best Regards, Conviva Support Services
Posted Oct 16, 2025 - 06:14 UTC
This scheduled maintenance affected: DPI (Real-Time, Historical, API, Data Feeds, Alerts, DPI Integration) and VSI (Real-Time, Historical, API, Data Feeds, Alerts, Precision, Touchstone, VSI Integration, Audience).