Emergency Maintenance Activity for Application Services

Scheduled Maintenance Report for Convivastatus

Completed

The scheduled maintenance has been completed.
Posted Jul 21, 2026 - 19:00 UTC

Update

Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted Jul 21, 2026 - 17:39 UTC

Update

Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted Jul 21, 2026 - 17:38 UTC

Update

Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted Jul 21, 2026 - 17:36 UTC

Update

Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted Jul 21, 2026 - 17:35 UTC

Update

Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted Jul 21, 2026 - 17:34 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 21, 2026 - 17:30 UTC

Scheduled

Dear Valued Customers:

During the scheduled time below, Conviva will be performing emergency software changes to our Viewers Module and Usage Dashboard services. This activity is necessary to ensure that our services continue to provide the best possible experience.

Maintenance Type: Application Services
Des​cription: Software Changes for Viewers Module and Usage Dashboard Stability

Impact: During the scheduled window, Viewers Module and Usage dashboard will be in degraded mode. We understand the importance of data continuity for your business, and we will take extreme care to avoid any historical data loss. The change will be performed accordingly to minimize the impact on your operations. Thank you for your patience and understanding.

Date: 21st July 2026
Planned Start Date/Time: 07/21/2026 17:30:00 UTC
Planned End Date/Time: 07/21/2026 19:00:00 UTC

Best Regards,
Conviva Support Services
Posted Jul 21, 2026 - 17:21 UTC
This scheduled maintenance affected: VSI (Real-Time, Historical, API, Viewers).