Scheduled Maintenance Activity for Platform and Application Services
Scheduled Maintenance
Report for Convivastatus
Completed
The scheduled maintenance has been completed.
Update
Scheduled maintenance is still in progress. We will provide updates as necessary.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
Dear Valued Customers:
We are writing to inform you we have found it necessary to extend our current scheduled service activity window by 2 hours. Please see below our new end Date/Time has been updated to 30/10/2025 now ending at 11:00 UTC.
Maintenance Type: Platform and Application
Description: Software Upgrades for Enhanced Performance and Stability
Impact: During the scheduled window, our dashboards displaying live and historical data may be intermittently unavailable. We understand the importance of data continuity for your business, and we will take extreme care to avoid any historical data loss due to this software upgrade. The upgrades will be performed accordingly to minimize the impact on your operations, and we do not anticipate any significant disruptions to our services.
Planned Start Date/Time: 30/10/2025 05:00:00 UTC
Planned End Date/Time: 30/10/2025 11:00:00 UTC
We appreciate your understanding and patience as we work to enhance the performance of our services.
If you have any questions or concerns, please do not hesitate to contact your dedicated customer success manager or our support team.
Thank you for your continued trust in Conviva.
Best Regards,
Conviva Support Services
We are writing to inform you we have found it necessary to extend our current scheduled service activity window by 2 hours. Please see below our new end Date/Time has been updated to 30/10/2025 now ending at 11:00 UTC.
Maintenance Type: Platform and Application
Description: Software Upgrades for Enhanced Performance and Stability
Impact: During the scheduled window, our dashboards displaying live and historical data may be intermittently unavailable. We understand the importance of data continuity for your business, and we will take extreme care to avoid any historical data loss due to this software upgrade. The upgrades will be performed accordingly to minimize the impact on your operations, and we do not anticipate any significant disruptions to our services.
Planned Start Date/Time: 30/10/2025 05:00:00 UTC
Planned End Date/Time: 30/10/2025 11:00:00 UTC
We appreciate your understanding and patience as we work to enhance the performance of our services.
If you have any questions or concerns, please do not hesitate to contact your dedicated customer success manager or our support team.
Thank you for your continued trust in Conviva.
Best Regards,
Conviva Support Services
This scheduled maintenance affected: DPI (Real-Time, Historical, API, Data Feeds, Alerts, DPI Integration) and VSI (Real-Time, Historical, API, Data Feeds, Alerts, Precision, Touchstone, VSI Integration, Audience).