Scheduled Maintenance Activity for Platform and Application Services

Scheduled Maintenance Report for Convivastatus

Completed

The scheduled maintenance has been completed.
Posted Jul 31, 2025 - 09:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 31, 2025 - 05:00 UTC

Scheduled

Dear Valued Customers:

During the scheduled date and times below, Conviva will be performing software upgrades to our Platform and Application services. This activity is necessary to ensure that our services continue to provide the best possible experience.

Maintenance Type: Platform and Application

Description: Software Upgrades for Enhanced Performance and Stability

Impact: During the scheduled window, our dashboards displaying live and historical data may be intermittently unavailable. We understand the importance of data continuity for your business, and we will take extreme care to avoid any historical data loss due to this software upgrade. The upgrades will be performed accordingly to minimize the impact on your operations, and we do not anticipate any significant disruptions to our services.

Planned Start Date/Time: 07/31/2025 05:00:00 UTC
Planned End Date/Time: 07/31/2025 09:00:00 UTC


Best Regards,
Conviva Support Team
Posted Jul 30, 2025 - 05:08 UTC
This scheduled maintenance affected: DPI (Real-Time, Historical, API, Data Feeds, Alerts, DPI Integration), VSI (Real-Time, Historical, API, Data Feeds, Alerts, Precision, Touchstone, VSI Integration, Audience), and Pulse (Pulse UI).