Conviva Scheduled Maintenance Activity for Platform.
Scheduled for Apr 29, 04:00 - 10:00 UTC
Scheduled
Dear Valued Customers:
Conviva will be performing scheduled infrastructure upgrades to enhance reliability and scalability of our Platform and Application services. This activity is necessary to ensure that our services continue to provide the best possible experience.
Maintenance Type: Platform
Description: Infrastructure Updates for Enhanced Performance and Stability
Impact: During the scheduled window, our dashboards displaying live and historical data may be intermittently unavailable. We understand the importance of data continuity for your business, and we will take extreme care to avoid any historical data loss due to this software upgrade. The upgrades will be performed accordingly to minimize the impact on your operations, and we do not anticipate any significant disruptions to our services.
Planned Start Date/Time: April 29th, 2026 04:00:00 UTC
Planned End Date/Time: April 29th, 2026 10:00:00 UTC
We appreciate your understanding as we work to enhance the performance of our services.
If you have any questions or concerns, please do not hesitate to contact your dedicated customer success manager or our support team.
Thank you for your continued trust in Conviva.
Best Regards,
Conviva Support Services
Conviva will be performing scheduled infrastructure upgrades to enhance reliability and scalability of our Platform and Application services. This activity is necessary to ensure that our services continue to provide the best possible experience.
Maintenance Type: Platform
Description: Infrastructure Updates for Enhanced Performance and Stability
Impact: During the scheduled window, our dashboards displaying live and historical data may be intermittently unavailable. We understand the importance of data continuity for your business, and we will take extreme care to avoid any historical data loss due to this software upgrade. The upgrades will be performed accordingly to minimize the impact on your operations, and we do not anticipate any significant disruptions to our services.
Planned Start Date/Time: April 29th, 2026 04:00:00 UTC
Planned End Date/Time: April 29th, 2026 10:00:00 UTC
We appreciate your understanding as we work to enhance the performance of our services.
If you have any questions or concerns, please do not hesitate to contact your dedicated customer success manager or our support team.
Thank you for your continued trust in Conviva.
Best Regards,
Conviva Support Services
This scheduled maintenance affects: DPI (Real-Time, Historical, API, Data Feeds, Alerts, DPI Integration) and VSI (Real-Time, Historical, API, Data Feeds, Alerts, Precision, Touchstone, VSI Integration, Audience).