Scheduled Maintenance Activity for Platform and Application Services
Scheduled Maintenance
Report for Convivastatus
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
Scheduled Maintenance Activity for Platform and Application Services
Dear Valued Customers:
During the scheduled date and times below, Conviva will be performing software upgrades to our Platform and Application services. This activity is necessary to ensure that our services continue to provide the best possible experience.
Maintenance Type: Platform and Application
Description: Software Upgrades for Enhanced Performance and Stability
Impact: During the scheduled window, our dashboards displaying live and historical data may be intermittently unavailable. We understand the importance of data continuity for your business, and we will take extreme care to avoid any historical data loss due to this software upgrade. The upgrades will be performed accordingly to minimize the impact on your operations, and we do not anticipate any significant disruptions to our services.
Planned Start Date/Time: 01/08/2026 06:00:00 UTC
Planned End Date/Time: 01/08/2026 10:00:00 UTC
We appreciate your understanding as we work to enhance the performance of our services.
If you have any questions or concerns, please do not hesitate to contact your dedicated customer success manager or our support team.
Thank you for your continued trust in Conviva.
Best Regards,
Conviva Support Services
Please do not reply to this email as it goes to an unmonitored account. For assistance, contact support@conviva.com or your Account Representative.
Dear Valued Customers:
During the scheduled date and times below, Conviva will be performing software upgrades to our Platform and Application services. This activity is necessary to ensure that our services continue to provide the best possible experience.
Maintenance Type: Platform and Application
Description: Software Upgrades for Enhanced Performance and Stability
Impact: During the scheduled window, our dashboards displaying live and historical data may be intermittently unavailable. We understand the importance of data continuity for your business, and we will take extreme care to avoid any historical data loss due to this software upgrade. The upgrades will be performed accordingly to minimize the impact on your operations, and we do not anticipate any significant disruptions to our services.
Planned Start Date/Time: 01/08/2026 06:00:00 UTC
Planned End Date/Time: 01/08/2026 10:00:00 UTC
We appreciate your understanding as we work to enhance the performance of our services.
If you have any questions or concerns, please do not hesitate to contact your dedicated customer success manager or our support team.
Thank you for your continued trust in Conviva.
Best Regards,
Conviva Support Services
Please do not reply to this email as it goes to an unmonitored account. For assistance, contact support@conviva.com or your Account Representative.
This scheduled maintenance affected: DPI (Real-Time, Historical, API, Data Feeds, Alerts, DPI Integration) and VSI (Real-Time, Historical, API, Data Feeds, Alerts, Precision, Touchstone, VSI Integration, Audience).