Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 20, 2024 - 05:00 UTC
Scheduled
Dear Valued Customers:
During the scheduled date and times below, Conviva will be performing software upgrades to our Platform services. This activity is necessary to ensure that our services continue to provide the best possible experience.
Activity Type: Platform Description: Software Upgrades for Enhanced Performance and Stability.
Impact: During the scheduled window, our dashboards displaying live and historical data may be intermittently unavailable. We understand the importance of data continuity for your business, and we will take extreme care to avoid any historical data loss due to this software upgrade. The upgrades will be performed accordingly to minimize the impact on your operations, and we do not anticipate any significant disruptions to our services.
Planned Start Date/Time: 11/20/2024 05:00:00 UTC Planned End Date/Time: 11/20/2024 11:00:00 UTC
Best Regards, Conviva Support Services
Posted Nov 19, 2024 - 12:13 UTC
This scheduled maintenance affected: ECO (Real-Time, Historical), Video (Real-Time, Historical), Pulse UI (Pulse UI), and API, Social Insights, Alerts, Touchstone, Application Manager, Exported Data Deliverables, Precision.