Maintenance Notification for Infrastructure and Scaling Activity
Scheduled Maintenance
Report for Convivastatus
Subscribe to Updates
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
To Our Valued Customers:
This is an advance notice that Conviva will be performing Infrastructure and Scaling Activity. This activity is necessary to ensure that our services continue to provide the best possible experience.
Maintenance Type: Streaming Experience Insights (SEI) Video and App
Description: Infrastructure and Scaling Activity
Impact: This will be a low/no impact service window and only Infrastructure and Scaling activities will be performed. We understand the importance of data continuity for your business, and we will take extreme care to avoid any historical data loss due to this scaling activity. The scaling work will be performed accordingly to minimize the impact on your operations, and we do not anticipate any significant disruptions to our services.
Date: 29th September 2026
Planned Start Date/Time: 09/29/2026 04:00:00 UTC
Planned End Date/Time: 09/29/2026 08:00:00 UTC
We appreciate your understanding as we work to enhance the performance of our services.
If you have any questions or concerns, please do not hesitate to contact your dedicated customer success manager or our support team.
Thank you for your continued trust in Conviva.
Best regards,
Conviva Support Services
This is an advance notice that Conviva will be performing Infrastructure and Scaling Activity. This activity is necessary to ensure that our services continue to provide the best possible experience.
Maintenance Type: Streaming Experience Insights (SEI) Video and App
Description: Infrastructure and Scaling Activity
Impact: This will be a low/no impact service window and only Infrastructure and Scaling activities will be performed. We understand the importance of data continuity for your business, and we will take extreme care to avoid any historical data loss due to this scaling activity. The scaling work will be performed accordingly to minimize the impact on your operations, and we do not anticipate any significant disruptions to our services.
Date: 29th September 2026
Planned Start Date/Time: 09/29/2026 04:00:00 UTC
Planned End Date/Time: 09/29/2026 08:00:00 UTC
We appreciate your understanding as we work to enhance the performance of our services.
If you have any questions or concerns, please do not hesitate to contact your dedicated customer success manager or our support team.
Thank you for your continued trust in Conviva.
Best regards,
Conviva Support Services
This scheduled maintenance affects: SEI App (Real-Time, Historical, API, Data Feeds, Alerts, DPI Integration), SEI Video (Real-Time, Historical, API, Data Feeds, Alerts, Precision, Touchstone, VSI Integration, Audience, Viewers), and Pulse (Pulse UI, Support Submission Form).