VSI - Historical data gap on march 13th between 10:00 –12:00 UTC

Incident Report for Convivastatus

Resolved

Backfill has been completed and the data gaps are no longer visible

Posted Mar 14, 2026 - 08:01 UTC

Investigating

We are currently observing a historical data gap between 10:00 am –12:00 pm UTC on march 13th for multiple customers. This issue is only visible on the Pulse dashboard when the date range includes March 13–14 and the granularity is set to 1 hour.
Our team is actively backfilling the data. We will provide an update once the backfill is complete. Live data and all other date ranges are not affected

Posted Mar 14, 2026 - 07:30 UTC

This incident affected: VSI (Historical).