Conviva - Scheduled Activity for Platform Capacity Scale Down
Scheduled Maintenance Report for Convivastatus
Completed
The scheduled maintenance has been completed.
Posted Sep 07, 2024 - 09:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 07, 2024 - 05:00 UTC
Scheduled
Dear Valued Customers:

During the scheduled date and times below, Conviva will be performing Platform Capacity scale down activity. This is a low/no impact service window. This activity is necessary to ensure that our services continue to provide the best possible experience.

Activity Type: Platform Capacity Scale Down.
Description: Platform Capacity Scale down to handle high-traffic events.

Impact: This will be a low/no impact service window and only Capacity Scale down activities will be performed. We understand the importance of data continuity for your business, and we will take extreme care to avoid any historical data loss due to this Capacity Scale down. The scale down will be performed accordingly to minimize the impact on your operations, and we do not anticipate any significant disruptions to our services.

Planned Start Date/Time: 09/07/2024 05:00:00 UTC
Planned End Date/Time: 09/07/2024 09:00:00 UTC

We appreciate your understanding as we work to enhance the performance of our services.

If you have any questions or concerns, please do not hesitate to contact your dedicated customer success manager or our support team.

Thank you for your continued trust in Conviva.

Best Regards,
Conviva Support Services
Posted Sep 07, 2024 - 03:02 UTC
This scheduled maintenance affected: Video (Real-Time, Historical), Pulse UI (Pulse UI), and API, Social Insights, Alerts, Touchstone, Application Manager, Exported Data Deliverables, Precision.