Conviva - Scheduled Activity for Conviva Platform Services

Scheduled Maintenance Report for Convivastatus

Completed

The scheduled maintenance has been completed.
Posted Jan 29, 2025 - 11:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 29, 2025 - 05:00 UTC

Scheduled

Dear Valued Customers:

During the scheduled date and times below, Conviva will be performing software upgrades to our Platform services. This activity is necessary to ensure that our services continue to provide the best possible experience.

Activity Type: Platform upgrade
Description: Software Upgrades for Enhanced Performance and Stability.

Impact: During the scheduled window, our dashboards displaying live and historical data may be intermittently unavailable. We understand the importance of data continuity for your business, and we will take extreme care to avoid any historical data loss due to this software upgrade. The upgrades will be performed accordingly to minimize the impact on your operations, and we do not anticipate any significant disruptions to our services.

Planned Start Date/Time: 01/29/2025 05:00:00 UTC
Planned End Date/Time: 01/29/2025 11:00:00 UTC

Best Regards,
Conviva Support Services
Posted Jan 24, 2025 - 06:35 UTC
This scheduled maintenance affected: ECO (Real-Time, Historical), Video (Real-Time, Historical), Pulse UI (Pulse UI), and API, Social Insights, Alerts, Touchstone, Application Manager, Exported Data Deliverables, Precision.