vDPI - Live and Historical

Incident Report for Convivastatus

Resolved

This incident has been Resolved. We will be performing repair on the Historical data.

Posted Sep 05, 2026 - 21:55 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 05, 2026 - 21:11 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 05, 2026 - 21:00 UTC

Investigating

To our Valued Customers:

Conviva Operations is aware of ongoing interruptions to our production services and is currently investigating towards a resolution.

Areas affected include: Real-Time | Historical

For further information please see Conviva Status Page

Best regards,
Conviva Support Services

Please do not reply to this email as it goes to an unmonitored account.For assistance, please contact support@conviva.com

Posted Sep 05, 2026 - 19:18 UTC

This incident affected: VSI App (Real-Time, Historical, API).