Conviva - Scheduled Activity for Platform Capacity Scale Up
Scheduled Maintenance Report for Convivastatus
Completed
The scheduled maintenance has been completed.
Posted Sep 06, 2024 - 09:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 06, 2024 - 05:00 UTC
Scheduled
Dear Valued Customers

During the scheduled date and times below, Conviva will be performing Platform Capacity scale up. This is a low/no impact service window. This activity is necessary to ensure that our services continue to provide the best possible experience.

Activity Type: Platform Capacity Scale Up.

Description: Platform Capacity Scale up to handle high-traffic events.

Impact: This will be a low/no impact service window and only Capacity Scale up activities will be performed. We understand the importance of data continuity for your business, and we will take extreme care to avoid any historical data loss due to this Capacity Scale up. The scale up will be performed accordingly to minimize the impact on your operations, and we do not anticipate any significant disruptions to our services.

Planned Start Date/Time: 09/06/2024 05:00:00 UTC
Planned End Date/Time: 09/06/2024 09:00:00 UTC

Best Regards,
Conviva Support Services
Posted Sep 05, 2024 - 09:47 UTC
This scheduled maintenance affected: Video (Real-Time, Historical), Pulse UI (Pulse UI), and API, Social Insights, Alerts, Touchstone, Application Manager, Exported Data Deliverables, Precision.