Maintenance Notification for Software and Application Services
Scheduled for Aug 27, 04:00 - 10:00 UTC
Scheduled
Dear Valued Customers:
This is to confirm that the scheduled maintenance window has now started, and Conviva is performing software upgrades to our Platform and Application services as planned below. This activity is necessary to ensure that our services continue to provide the best possible experience.
Maintenance Type: Software and Application
Description: Software Updates for Enhanced Performance and Stability
Impact: During the scheduled window, our dashboards displaying live and historical data may be intermittently unavailable. We understand the importance of data continuity for your business, and we will take extreme care to avoid any historical data loss due to this software upgrade. The upgrades will be performed accordingly to minimize the impact on your operations, and we do not anticipate any significant disruptions to our services.
Date: 27th August 2026
Planned Start Date/Time: 08/27/2026 04:00:00 UTC
Planned End Date/Time: 08/27/2026 10:00:00 UTC
We appreciate your understanding as we work to enhance the performance of our services.
If you have any questions or concerns, please do not hesitate to contact your dedicated customer success manager or our support team.
Thank you for your continued trust in Conviva.
Best Regards,
Conviva Support Services
This is to confirm that the scheduled maintenance window has now started, and Conviva is performing software upgrades to our Platform and Application services as planned below. This activity is necessary to ensure that our services continue to provide the best possible experience.
Maintenance Type: Software and Application
Description: Software Updates for Enhanced Performance and Stability
Impact: During the scheduled window, our dashboards displaying live and historical data may be intermittently unavailable. We understand the importance of data continuity for your business, and we will take extreme care to avoid any historical data loss due to this software upgrade. The upgrades will be performed accordingly to minimize the impact on your operations, and we do not anticipate any significant disruptions to our services.
Date: 27th August 2026
Planned Start Date/Time: 08/27/2026 04:00:00 UTC
Planned End Date/Time: 08/27/2026 10:00:00 UTC
We appreciate your understanding as we work to enhance the performance of our services.
If you have any questions or concerns, please do not hesitate to contact your dedicated customer success manager or our support team.
Thank you for your continued trust in Conviva.
Best Regards,
Conviva Support Services
This scheduled maintenance affects: DPI (Real-Time, Historical, API, Data Feeds, Alerts, DPI Integration) and VSI (Real-Time, Historical, API, Data Feeds, Alerts, Precision, Touchstone, VSI Integration, Audience, Viewers).