Login Issues

Incident Report for Convivastatus

Resolved

Pulse login services are fully restored.
Posted Jun 22, 2026 - 22:41 UTC

Identified

We have narrowed the login issues to a service interruption with Okta, which is used for authentication into Pulse. We are following up with them closely to insure this service is restored as soon as possible. If a user is trying to login, they may see intermittent errors. Subsequent re-tries can allow access.
If users are already logged in, this will not affect them. This issue does not affect Pulse data.
Posted Jun 22, 2026 - 22:06 UTC

Investigating

We are currently investigating an issue with logging in to Pulse. If a user is trying to login, they may see intermittent errors. Subsequent re-tries can allow access.
If users are already logged in, this will not affect them.
Posted Jun 22, 2026 - 21:46 UTC
This incident affected: Pulse (Pulse UI).