Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 02, 2024 - 04:00 UTC
Scheduled
Dear Valued Customers:
Conviva will be performing software upgrades to our Platform services. This activity is necessary to ensure that our services continue to provide the best possible experience.
Activity Type: Platform Description: Compute infrastructure upgrade in our physical data centers and various cloud regions. Impact: During the scheduled window, our dashboards displaying live and historical data may be intermittently unavailable. We understand the importance of data continuity for your business, and we will take extreme care to avoid any historical data loss due to this software upgrade. The upgrades will be performed accordingly to minimize the impact on your operations, and we do not anticipate any significant disruptions to our services.
Planned Start Date/Time: 05/02/2024 04:00:00 UTC Planned End Date/Time: 05/02/2024 10:00:00 UTC
Best Regards, Conviva Support Services
Posted May 01, 2024 - 23:19 UTC
This scheduled maintenance affected: ECO (Real-Time, Historical), Video (Real-Time, Historical), Pulse UI (Pulse UI, Support Submission Form), and API, Social Insights, Alerts, Touchstone, Application Manager, Exported Data Deliverables, Precision.