Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 16, 2024 - 05:00 UTC
Scheduled
To Our Valued Customers:
During the scheduled date and times below, Conviva will be performing Platform Updates. This activity is necessary to ensure that our services continue to provide the best possible experience.
Maintenance Type: Platform Activity
Description: Software Upgrades for Enhanced Performance.
Impact: During the scheduled window, our dashboard displaying live and historical data may be intermittently unavailable. We understand the importance of data continuity for your business, and we will take extreme care to avoid any historical data loss due to this software upgrade. The upgrades will be performed accordingly to minimise the impact on your operations, and we do not anticipate any significant disruptions to our services.
Planned Start Date/Time: 09/16/2024 05:00:00 UTC Planned End Date/Time: 09/16/2024 09:00:00 UTC
Best regards, Conviva Support Services
Posted Sep 15, 2024 - 04:35 UTC
This scheduled maintenance affected: Video (Real-Time, Historical), Pulse UI (Pulse UI), and API, Social Insights, Alerts, Touchstone, Application Manager, Exported Data Deliverables, Precision.