Scheduled Maintenance Activity for Platform Capacity Scaleup
Scheduled for Jul 11, 04:00 - 10:00 UTC
Scheduled
To Our Valued Customers:
During the scheduled date and times below, Conviva will be performing Platform Capacity scale up. This is a low/no impact service window. This activity is necessary to ensure that our services continue to provide the best possible experience.
Maintenance Type: Platform Capacity Scale Up
Description: Platform Capacity Scale up to handle high-traffic events.
Impact: This will be a low/no impact service window and only Capacity Scale up activities will be performed. We understand the importance of data continuity for your business, and we will take extreme care to avoid any historical data loss due to this Capacity Scale up. The scale up will be performed accordingly to minimize the impact on your operations, and we do not anticipate any significant disruptions to our services.
Date: 11th July 2026
Planned Start Date/Time: 07/11/2026 04:00:00 UTC
Planned End Date/Time: 07/11/2026 10:00:00 UTC
Best regards,
Conviva Support Services
During the scheduled date and times below, Conviva will be performing Platform Capacity scale up. This is a low/no impact service window. This activity is necessary to ensure that our services continue to provide the best possible experience.
Maintenance Type: Platform Capacity Scale Up
Description: Platform Capacity Scale up to handle high-traffic events.
Impact: This will be a low/no impact service window and only Capacity Scale up activities will be performed. We understand the importance of data continuity for your business, and we will take extreme care to avoid any historical data loss due to this Capacity Scale up. The scale up will be performed accordingly to minimize the impact on your operations, and we do not anticipate any significant disruptions to our services.
Date: 11th July 2026
Planned Start Date/Time: 07/11/2026 04:00:00 UTC
Planned End Date/Time: 07/11/2026 10:00:00 UTC
Best regards,
Conviva Support Services
This scheduled maintenance affects: DPI (Real-Time, Historical, API, Data Feeds, Alerts, DPI Integration), VSI (Real-Time, Historical, API, Data Feeds, Alerts, Precision, Touchstone, VSI Integration, Audience), and Pulse (Pulse UI, Support Submission Form).