Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 26, 2025 - 04:00 UTC
Scheduled
Dear Valued Customers
During the scheduled date and times below, Conviva will be performing software upgrades to our Platform services. This activity is necessary to ensure that our services continue to provide the best possible experience.
Activity Type: Platform
Description: Software Upgrades for Enhanced Performance and Stability.
Impact: During the scheduled window, our dashboards displaying live and historical data may be intermittently unavailable. We understand the importance of data continuity for your business, and we will take extreme care to avoid any historical data loss due to this software upgrade. The upgrades will be performed accordingly to minimize the impact on your operations, and we do not anticipate any significant disruptions to our services.
Planned Start Date/Time: 03/26/2025 04:00:00 UTC Planned End Date/Time: 03/26/2025 10:00:00 UTC
Best Regards, Conviva Support Services
Posted Mar 25, 2025 - 16:47 UTC
This scheduled maintenance affected: ECO (Real-Time, Historical), Video (Real-Time, Historical), and Pulse UI (Pulse UI).