Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 24, 2024 - 04:00 UTC
Scheduled
To Our Valued Customers:
During the scheduled date and times below, Conviva will be performing Platform and Application services Capacity scale up. This is a low/no impact service window. This activity is necessary to ensure that our services continue to provide the best possible experience. We expect to complete this work no later than 10:00UTC.
Activity Type: Platform and Application services Scale up activity
Description: Platform and Application services capacity Scale up to handle high-traffic events.
Impact: This will be a low/no impact service window and only Capacity Scale up activities will be performed. We understand the importance of data continuity for your business, and we will take extreme care to avoid any historical data loss due to this Capacity Scale up. The scale up will be performed accordingly to minimize the impact on your operations, and we do not anticipate any significant disruptions to our services.
Planned Start Date/Time: 07/24/2024 04:00:00 UTC Planned End Date/Time: 07/24/2024 10:00:00 UTC
Best Regards, Conviva Support Services
Posted Jul 23, 2024 - 12:53 UTC
This scheduled maintenance affected: DPI (Real-Time, Historical), VSI (Real-Time, Historical), Pulse UI (Pulse UI), and API, Alerts, Touchstone, Application Manager, Exported Data Deliverables.