Conviva - Scheduled Activity for Conviva Platform and Application Services
Scheduled Maintenance
Report for Convivastatus
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
Dear Valued Customers:
We are writing to inform you we have found it necessary to extend our current scheduled service activity window by 2 hour. Please see below our new end Date/Time has been updated to 07/18/2024 now ending at 11:00 UTC.
Activity Type: ECO Platform and Application
Description: Software Upgrades for Enhanced Performance and Stability.
Impact: During the scheduled window, our dashboards displaying live and historical data may be intermittently unavailable. We understand the importance of data continuity for your business, and we will take extreme care to avoid any historical data loss due to this software upgrade. The upgrades will be performed accordingly to minimize the impact on your operations, and we do not anticipate any significant disruptions to our services.
Planned Start Date/Time: 07/18/2024 05:00:00 UTC
Planned End Date/Time: 07/18/2024 11:00:00 UTC
Best regards,
Conviva Support Services
We are writing to inform you we have found it necessary to extend our current scheduled service activity window by 2 hour. Please see below our new end Date/Time has been updated to 07/18/2024 now ending at 11:00 UTC.
Activity Type: ECO Platform and Application
Description: Software Upgrades for Enhanced Performance and Stability.
Impact: During the scheduled window, our dashboards displaying live and historical data may be intermittently unavailable. We understand the importance of data continuity for your business, and we will take extreme care to avoid any historical data loss due to this software upgrade. The upgrades will be performed accordingly to minimize the impact on your operations, and we do not anticipate any significant disruptions to our services.
Planned Start Date/Time: 07/18/2024 05:00:00 UTC
Planned End Date/Time: 07/18/2024 11:00:00 UTC
Best regards,
Conviva Support Services
This scheduled maintenance affected: ECO (Real-Time, Historical), Video (Real-Time, Historical), Pulse UI (Pulse UI), and API, Social Insights, Alerts, Touchstone, Application Manager, Exported Data Deliverables.